Bookings Co-coordinator – Head Office
About Us:
Be At One is an industry leader in cocktails and hospitality. Started in 1998 by three bar tenders who still to this day head up the company, we haven’t stopped growing since! The brand is synonymous with cocktail quality and innovation, unrivalled service and a guaranteed party atmosphere.
The Sales Team are a hugely important part of the business and are responsible for driving pre-booked revenue, organising fantastic events and providing the great Be At One welcome from the first point of contact. Passionate about cocktails, great service and delivering the ultimate guest experience, our team is energetic, dynamic and target driven.
About You:
You will be a hard working, lively individual with a passion for the industry and a proven background in great customer service and maximising sales. You will be professional, well presented and well organised, with a great phone manner and fantastic attention to detail. Ideally, you will want to progress in a Sales capacity within our business.
About the Role:
Based in our Head Office in Putney, our Bookings Co-ordinators are responsible for answering all incoming calls and either fielding to stores as appropriate or taking enquires independently. Bookings Co-ordinators are accountable for receiving, managing and confirming bookings, and regularly chasing bookings to ensure conversion. You will share reception duties with other members of the team, and regularly be the first, friendly point of contact for all internal and external customers of Be At One Head Office. You will upsell packages and pre-orders to existing bookings, and gather feedback from guests on a weekly basis.
You will liaise with other departments in a friendly and professional manner, and ensure all Be At One booking standards are upheld. You will complete weekly and monthly reporting on your activity and the results it has yielded.
About the Rewards:
• Competitive hourly rate and holiday pay
• Great working environment
• Opportunities and progression – Be At One are committed to internal promotion and provide extensive training and development
• Staff discount scheme
Up for the challenge? Send a CV and covering letter as soon as possible!