Has anyone ever told you that you are outstanding at what you do?
We are looking for a fearless and talented individual like you who can join our mission to be the best that the industry has to offer.
We want you to bring your unique set of skills and experience to a special place where you can reach your true potential.
Is this you? Because it looks like you. That is if you are the intelligent hard working one with lots of ideas, that we have been looking for.
We are looking for an experienced Business Support Administrator to join the team based in our offices in Shoreditch, London on a fixed term contract of 12 months to cover maternity leave.
You will be part of the Data and Analytics team and your role will be to enable the production and delivery of management information packages and additional report requirements, and to assist with maintenance of the CRM system, online booking platform and the clearance of third party supplier invoices.
The key responsibilities of the role include:
* Prepare and distribute business and customer MI packages and ad-hoc reports within agreed timescales
* Regularly review business and customer reporting requirements
* Assist with the review and updating of the package of reports available across all sectors
* Assist with the clearance of third party supplier invoices
* Prepare, verify and cleanse data for system uploads
* Support business systems (CRM, ERP, Website and Marketing platform, Reporting Systems) with data uploads, user maintenance, and system configuration
* Scheduled reports are generated and distributed in accordance with agreed deadlines
* Published reports are accurate and all apparent anomalies are highlighted and referred to where appropriate
* Any analytical problems encountered are researched and resolved effectively with minimal supervision
* Reporting packages are being used proficiently for data analysis and presentation
* Demonstrates flexibility in managing requests for the benefit of the business as a whole
* All oral and verbal communications are conducted efficiently and professionally to ensure the reputation of the team as an efficient service provider is maintained
* Provide ad-hoc administrative support where needed
* Document tasks, procedure notes and processes to ensure understanding
* Develop excellent working relationships with all departments
Business Support Administrator | Business Support | Administrator | Data | Database | Analytics | CRM | IT | Communication
Essential Requirements:
* Demonstrate strong organisational skills, working to deadlines and manage time efficiently
* Knowledge of wide number of business systems, basic database structures, and business processes
* Intermediate/Advanced MS Excel skills
* Understands how to automate repetitive problems and tasks
* Works well as part of a team, is objective and open-minded towards the ideas and views of others, offers as well as welcomes feedback, contributes to building team spirit, helps others to succeed
* Knowledge and practical experience of and the following tools, languages or technology are an advantage: SSRS, SQL, Qlikview, nPrinting, Sugar CRM
Additional Salary Information: Pension, Medi Cash, Ride2Work, Childcare Vouchers.
About Our Company:
City Sprint is the UK's largest same day distribution network. We work with a wide variety of clients from all sectors, delivering all types of critical consignments including original ideas, valuable data, award winning designs, lifesaving organs, critical machinery, wonderful presents, and everything else in between. We offer a comprehensive range of courier and logistics services, available 24/7. Our UK network, of 40 wholly-owned service centres and 3000-plus couriers, handles over 10 million critical deliveries a year. We operate in all major UK conurbations, connecting all types of businesses across Britain so we have local knowledge and customer service, backed by a national presence. Benefits of working for City Sprint include 22 days holiday (rising incrementally to 25 days after five years' service), childcare vouchers, and the Ride2Work scheme. Subject to a qualifying period, employees are also eligible for season ticket loans and a medical cash plan. We place high value on the training, and make every effort to support our employee's personal development.