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Handyperson Hospitality Agent Job

Posted: 5 days ago
Place: Southwark, London

When you travel with Sonder, you get an authentic local experience plus the comforts of hotel hospitality. Sonders are located in one-of-a-kind, explorable neighbourhoods, and each home is equipped with a Neighbourhood Guide full of local wisdom about the best places to eat, drink, shop, and relax in the area. Though Sonders come in all shapes and sizes, inside each one you’ll find the same consistent standard of quality: crisp linens, professional cleaning, high-speed Wi-Fi, and 24/7 concierge service. It’s travel made tranquil.
Our hospitality agents are the face of Sonder and our eyes and ears on the ground throughout the city. We're looking for a customer-focused and multi-skilled individual who can take on basic home repair, furniture building, and installation of wall Mounts, appliances, fixtures, minor painting and decorating and more.
If you’re ready for a fast-paced environment with constantly shifting responsibilities and challenges, we’d love to hear from you!
Please note: this role is starting at £15 per hour. We would look to have you working at least 30 hours per week as a minimum, but likely higher.
AT SONDER YOU WILL:
• Execute maintenance, repairs and troubleshooting on any and all apartment issues
• Help furnish, build and onboard new Sonder locations, bringing them from empty to guest-ready in just a few days
• Complete apartment quality control inspections
• Be the face of the company, interacting directly with guests to provide a truly unique experience
• Provide administrative support through utilities setup, data entry, coordinating and receiving orders
• Ensure guests have an excellent stay taking care of any tasks they might need.
• Think bringing extra olive oil, helping guests with cable/WiFi, replacing light bulbs, and plunging toilets
experience AND SKILLS
• Handy! Can use a drill, fixing a plumbing issue, or touch up some paint
• Expert at assembling or fixing furniture!
• An unrelenting focus on quality
• Excellent organization and time-management skills
• Motivated and sees opportunities to improve processes
• Extensive attention to detail (we want to catch issues before guests do!)
• High energy and always ready do everything you can to make sure our guests have a great stay.

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