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Sales Coordinator Job in London

Posted: 13-06-2018
Place: NW5 2LB, Greater London


Job title   Sales Co-coordinator
Reports to   Head of Finance and Business.
Direct reports Out of hours Building Receptionists.
Working hours            28 hours per week (FTE 35 hours) plus some evening commitments.

Job purpose

The Sales Co-coordinator is responsible for growing and shaping the sales function at Clean Break.  This will include direct selling of existing programs of work, including Leadership workshops, Sector Plays and Studio Hires.  Working closely with the Head of Finance and Business, the Sales Co-coordinator will develop and deliver against a sales strategy for an exciting range of new products to be launched in the coming years.

Key responsibilities
Income targets
1. Work closely with the Head of Finance and Business to sell Clean Break’s products to meet earned income targets through sustainable and mission-aligned relationships.
2. Provide regular forecasts and reports to the Head of Finance and Business on progress against targets, identifying any risk areas at the earliest opportunity. Develop a sales pipeline against quarterly targets.
3. Work collaboratively with the team to roll out the implementation of company products and services available to raised earned income.
4. Work collaboratively with the team to encourage a confident and enterprising approach to selling our work with a range of existing and new partners, audiences and other stakeholders.
Business Development
5. Develop and pilot a sales strategy for the company’s new Leadership initiatives. Market and test with new clients from the corporate, higher education and cultural industry sectors.
6. Analyse existing products, including Leadership training and our specialist sector plays, and work collaboratively with staff to improve earned income potential and develop a sustainable business proposition to a core market.
7. Seek out opportunities and generate new leads. Pursue cultivation opportunities with new clients to build a strong pipeline of prospects.
8. Brief the core team on who is using the building and maximize opportunities for relationship-development in other areas of the company’s core business.
Sales
9. Develop a thorough understanding of the services and products that Clean Break can offer.
10. Prepare and deliver a strong pitch for Business to Business sales.
11. Manage and maintain strong relationships with current clients, working with the front of house and Operations team to ensure excellent customer service.
12. Set up sales systems and procedures to ensure client relationships and delivery of services are managed effectively.
13. Ensure all contracts are drawn up correctly. Ensure all details for invoicing are passed promptly and accurately to the Finance Team.
Studio hires
14. Promote Clean Break as a prime venue for studio hire, maximising repeat bookings to meet income targets.
15. Manage responses to hire enquiries. Build and manage ongoing relationships with current and future hirers.
16. Liaise with the Head of Operations and brief administrative staff to ensure that the building is set up for hires with furniture, equipment and refreshments as required.
17. Set up building security and entrance procedures for attendees for hired rooms and ensure administrative  staff are briefed on these.  Ensure fire and other Health and Safety protocols are understood and adhered to by hirers.
18. Ensure that internal co-ordination is excellent to ensure the smooth running of the space and maintaining, as necessary, facilities and women-only space  for the core team, Members and artists. Manage resourcing of space and equipment for hires using Artifax and with an overview of the company calendar.

Other
19. Line management of out of hours Building Receptionists, including issuing rotas, approving timesheets, overseeing their work.
20. Work closely with the Marketing team to promote the hires and sales of other product through high quality digital and print.
21. Maintain the company database via Salesforce capturing all relationships and maintaining records in line with GDPR and data protection good practice.
22. Collate feedback from customers and utilise this when planning for future sales and making improvements to systems and procedures.
23. Attend team meetings, staff meetings and training workshops, and other meetings as required by the Head of Operations.
24. Respond to requests for regular information and updates for the company website and social media activity from the Marketing team.
25. Keep up-to-date with company news and activity, and external information circulating which is relevant to our work. Use every opportunity externally to talk about Clean Break’s work and share the company’s mission, values, strategic aims and impact.
26. Actively engage with a culture of fundraising, work closely with the Development Team to support this throughout the organisation. Introduce prospects and pass on leads for research to the Development Team.
27. Play an active role in ensuring equality of opportunity, in accordance with the company’s equality and diversity policy and action plan.
28. Maintain confidentiality and adhere to other Clean Break codes of practice and policies.
29. Participate in the staff Rota for locking/unlocking the building as required.
30. Enter professional commitments and weekly plans including meetings, visitors, work off-site, TOIL and annual leave as agreed, in order to maintain the company diary and room schedule.
31. Carry out other tasks as reasonably required by the Head of Finance and Business.

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